CUSTOMER SATISFACTION SURVEY

English
CUSTOMER SATISFACTION SURVEY Thank you for taking the time to answer this survey. Your response to these items is very important to us.
By getting to know your level of satisfaction with our performance, we can monitor our work and keep improving. As our customer, this is also important for you.
This is why we invite you to answer the following questions:
PERSONAL DATA
*1. WHEN INTERACTING WITH OUR COMMERCIAL DEPARTMENT:
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* 2. WHEN INTERACTING WITH OUR ADMINISTRATIVE DEPARTMENT:
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* 3. HAVE YOU EVER HAD TO MAKE A CLAIM REGARDING DOCUMENTATION?
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* 4. IF YOU HAVE EVER MADE A CLAIM REGARDING DOCUMENTS, HAVE YOU RECEIVED A TIMELY RESPONSE?
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* 5. HOW WOULD YOU RATE THE FOLLOWING ASPECTS OF OUR PRODUCT ON A SCALE OF 1 (BAD) TO 10 (EXCELLENT)?
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* 6. HAVE YOU EVER HAD TO MAKE A CLAIM REGARDING OUR PRODUCT?
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* 7. IF YOU HAVE EVER MADE A CLAIM REGARDING OUR PRODUCT, HAVE YOU RECEIVED A TIMELY RESPONSE?
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* 8. IN YOUR OPINION, WHICH ASPECTS SHOULD WE IMPROVE?
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* 9.WHAT ARE YOUR SUGGESTIONS, COMMENTS OR PROPOSALS FOR OUR IMPROVEMENT?
* 10. HOW WOULD YOU RATE THE RELIABILITY LEVEL OF MANISUR S.A. AS A SUPPLIER ON A SCALE OF 1 (UNRELIABLE) TO 10
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* 11.WHAT IS YOUR GENERAL RATE FOR MANISUR S.A. ON A SCALE OF 1 (BAD) TO 10 (EXCELLENT)?
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